“Thanks for the manuscript, the Bibliography looks great, you have done a magnificent job.  In terms of time you spent on the drafts, it was in my opinion, value for money.  I can’t think how you could have achieved a better result.  You were willing to take on work from someone with an appalling grasp of the fundamentals of English grammar, someone who frequently strayed from the subject at hand, someone who didn’t understand the publishing process, basically someone who needed a lot of guidance.  You did all that and more in good humour and spirits, thank you, it has been an honour to work with you.”